Banking Insights

November 09, 2020  |  by B. Scott Harroff

While fraud comes in all shapes and sizes, during the pandemic, criminals switched up some of their tactics. With stay-at-home orders and travel restrictions in effect in-person, ATM attacks actually dropped. In contrast, online, cyber-based attacks increased. As we see economies reopen, stay-at-home orders expire, and travel restrictions lift, in-person fraud is beginning its uptick once again. And that means you need to be armed with the best possible protections.

September 28, 2020  |  by Scott Weston

Merely having a deposit-accepting ATM is no longer the most efficient, convenient or fulfilling option for transaction migration. It simply isn’t a good experience for consumers or branch employees, and the cost to FIs for balancing is cumbersome. Deposit Automation technology creates the best overall experience and efficiency for migrating transactions out of the branch… especially with the acceleration of our dependence on self-service through COVID.

June 25, 2020  |  by Thomas Schulze

June 27 marks the 53rd anniversary of the world's first ATM. While common by today's standards, in 1967 the machine's debut drew crowds from all over. Little did many people realize the impact this technology would have, as it became one of the first innovations to radically shape the financial industry and consumer's daily lives forever.

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.

March 16, 2020  |  by John Ennis

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

November 25, 2019  |  by Juergen Kisters

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

October 02, 2019  |  by Jim Flannery

85% of FIs say the merchant segment is a growing focus, but only 28% say their service offerings to merchant clients are sufficient. Our Advisory Services expert explores what FIs can do to nurture this key segment.

August 07, 2019  |  by Thomas Certa

In a cash recycling scenario, your own consumers are replenishing your ATMs for free. Are you taking advantage of it?

July 31, 2019  |  by Devon Watson

The countdown is on to Intersect 2019. Have you planned your trip yet?

June 25, 2019  |  by Devon Watson

The way people bank has changed. Not only have smartphones completely transformed the way the world engages, global regulations and new software innovations have dramatically shifted the narrative around what it means to be a bank. As a result of these trends, modern consumers are more fickle and fluid in their brand interactions than ever before—because they can be.