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February 23, 2021 | by Diebold Nixdorf
Consider capacity creation, enhanced consumer experiences and the potential of technology trends to engage, retain and grow your customer base in the digitized, omnichannel era of retail banking. Explore new managed services strategies.
June 14, 2021 | by Scott Weston
When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.
May 03, 2021 | by Ludwig Simoen
In a cash recycling scenario, your own consumers are replenishing your ATMs for free. Are you taking advantage of it?
April 27, 2021 | by Scott Weston
One of the very first questions we always ask banks and credit unions is this: What is the role of the ATM within your network? In pop culture terminology, you might call it “defining the relationship” (DTR)... and it’s not always as easy to answer as you might think.
April 19, 2021 | by Ludwig Simoen
Financial Institutions have many opportunities to finance green initiatives and lessen their impact on the environment. Let’s take a closer look at how your organization can reduce your carbon footprint, “green” your physical channels and encourage more sustainable actions across your entire omnichannel network. Where do you stack up against these five action plans?
November 09, 2020 | by B. Scott Harroff
While fraud comes in all shapes and sizes, during the pandemic, criminals switched up some of their tactics. With stay-at-home orders and travel restrictions in effect in-person, ATM attacks actually dropped. In contrast, online, cyber-based attacks increased. As we see economies reopen, stay-at-home orders expire, and travel restrictions lift, in-person fraud is beginning its uptick once again. And that means you need to be armed with the best possible protections.
September 28, 2020 | by Scott Weston
Merely having a deposit-accepting ATM is no longer the most efficient, convenient or fulfilling option for transaction migration. It simply isn’t a good experience for consumers or branch employees, and the cost to FIs for balancing is cumbersome. Deposit Automation technology creates the best overall experience and efficiency for migrating transactions out of the branch… especially with the acceleration of our dependence on self-service through COVID.
June 25, 2020 | by Thomas Schulze
June 27 marks the 53rd anniversary of the world's first ATM. While common by today's standards, in 1967 the machine's debut drew crowds from all over. Little did many people realize the impact this technology would have, as it became one of the first innovations to radically shape the financial industry and consumer's daily lives forever.
April 22, 2020 | by Diebold Nixdorf
Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.
March 16, 2020 | by John Ennis
New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.
November 25, 2019 | by Juergen Kisters
ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.