Banking Insights

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Blog: Touch and Transact: Seamless Journeys with Biometric Authentication

Biometric authentication methods offer several benefits. They are as convenient for the users as they are easy to use, plus they can improve the security of the ATM. Either as an additional authentication method or as an alternative to one of the traditional methods. Discover some of the challenges that need to be considered.

Case Study: Improved Efficiency and Advanced Services for Argentina's Largest ATM Network

Learn how Link partners with Diebold Nixdorf to allow them to monetize new functionalities and services to improve the customer experience and expand their portfolio.

Blog: AI is Setting a Future Course for ATMs

With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.

Blog: Strong (and Growing) Consumer Demand for Self-Service Banking Experiences.

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

Blog: ATM Availability: How to Win the Challenge!

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

Blog: The Trends Driving Real Change in Europe Right Now

Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.

Blog: What is Driving Customer Centricity in Banking?

In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.

Case Study: Future-Proof ATM Network and Increased Usage of ATM Channel Thanks to DN Series™

Learn how Caja Rural Granada increased ATM uptime and availability by installing DN Series cash dispensers and recyclers.

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