Banking Insights

March 13, 2024  |  by Stephan Maass

Some things are simple to learn, but take a lifetime to master. Similarly, the concept of recycling cash is simple but as we all know there is a level of complexity to it. Especially, if you want to make use of its full potential. In this blog we will take a closer look at the choice of cash cassettes and what benefits the right combination can bring.

February 21, 2024  |  by Matt Dunlap

Many consumers still prefer to conduct cash transactions at the teller. As such, financial institutions need to continue to offer access to cash at the teller to fulfill their customers expectations. But how to do it in the most efficient way possible? Teller automation has come a long way already and is now ramping up to take the next big step in its development.

December 11, 2023  |  by Jodi Neiding

Operational efficiency remains one of the top priorities of financial institutions. Especially in cash handling there is potential to achieve a sustainable cost reduction and simultaneous productivity improvement. How? With cash recycling. But to achieve the highest possible effect, you have to do it right.

September 18, 2023  |  by Edilberto Carrioni

Despite the growing popularity of digital channels many consumers still like – and expect – to interact with a teller on a regular basis. How can financial institutions offer this service and position themselves as a trusted partner that values a personal relationship with their customers amid the high pressure to safe costs?

July 24, 2023  |  by Joe Myers

Getting the right touchpoints in the right places is crucial in order to keep customers satisfied. As the ATM becomes an increasingly important delivery point for cash services, as well as often acting ‘as the branch’, how can you unlock its maximum potential?

March 06, 2023  |  by Tomasz Rokita

Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.

October 03, 2022  |  by Helena Müller

Whether used for budgeting, convenience or just as a payment method consumers feel more confident with the emotional trust and economic value associated with cash, which goes beyond just the physical note in all industries.

August 11, 2022  |  by Diebold Nixdorf

Banregio partners with Diebold Nixdorf to improve the customer experience and availability of its self-service fleet across Mexico.

July 11, 2022  |  by Diebold Nixdorf

As long as cash plays a role in payments, cash recycling at the ATM offers the best opportunity to achieve operational efficiency. This infographic details the key business drivers and benefits you should consider to develop a successful cash recycling strategy.

June 20, 2022  |  by Ludwig Simoen

Has your organization fully evaluated the people, processes and technology that cash recycling would impact? The benefits are significant, and the positive impact of cash recycling can be felt throughout the whole retail banking business cycle.