Banking Insights

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Banking Case Studies from Around the Globe

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April 01, 2024 | by Diebold Nixdorf

Banking Case Studies from Around the Globe

Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.

November 06, 2023 | by Norbert Knievel

Blog: Secure Your Self-Service Channel From All Sides

Cash, customer and financial data are some of the favored targets of ATM attacks and they employ different tactics like physical, data, or cyber-attacks to get access. Since ATM attacks come from different directions, it is key to protect the ATM from all angles.

Service, Software, Systems, ATM Systems, AllConnect Services, Vynamic Software, Security, Advisory Services, Branch Design and Deployment, DN Series, Managed Services, Security Management, Vynamic View, Vynamic Security, Global, Security And Compliance, Self Service/ATM, Operations

June 20, 2023 | by Peter Pizzutelli

Blog: Strong (and Growing) Consumer Demand for Self-Service Banking Experiences.

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

Service, Systems, Solution, AllConnect Services, ATM Systems, Vynamic Software, Advisory Services, DN Series, Vynamic Security, Global, Operations, Experience and Engagement, Self Service/ATM, Consumer Journeys

April 10, 2023 | by Jerome Amara

Blog: ATM Availability: How to Win the Challenge!

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

Service, Software, Systems, ATM Systems, AllConnect Services, Vynamic Software, Vynamic Engagement, DN Series, Managed Services, Global, Experience and Engagement, Operations, Self Service/ATM

September 08, 2022 | by Louise Coles

Blog: What is Driving Customer Centricity in Banking?

In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.

Systems, Service, ATM Systems, Vynamic Software, AllConnect Services, DN Series, Global, Experience and Engagement, Operations, Self Service/ATM

August 11, 2022 | by Diebold Nixdorf

Case Study: DN Series™ ATMs Improve Customer Experience in the Self-Service Channel and Increase ATM Availability and Security

Banregio partners with Diebold Nixdorf to improve the customer experience and availability of its self-service fleet across Mexico.

Service, Software, Systems, ATM Systems, Vynamic Software, AllConnect Services, Security, ActivEdge, Cash Recycling, DN Series, Self Service Fleet Management, Vynamic View, Maintenance Services, South America, Global, Channels, Experience and Engagement, Self Service/ATM, Security And Compliance

June 13, 2022 | by Juergen Kisters

Blog: The Future of the Self-Service Channel: Differentiating for Growth while Maximizing Effectiveness

Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.