Banking Insights

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Podcast: Get Closer to your Banking Customers not Further Away

We're living at the speed of digital banking these days, and the pandemic seems to be pushing the gas pedal to the floor. While the banking industry needs to continue to embrace digital banking, they also need to be mindful of how far to swing the pendulum to ensure they've got that equilibrium between what's best for the consumer and best for the bottom line

Podcast: What Can Financial Institutions Learn from Retail Industry

On this episode, DN's Simon Powley interviews guest Peter Wannemacher a Principal Analyst at Forrester Research. They discuss what they think the banking industry can learn from the retail industry to help support branch banking.

Blog: The Consumer Journey – Where End-to-End Security is Table Stakes

In every consumer experience, security must be at the heart of it all—securing the entire journey and maintaining trust with the consumer. Protecting your brand needs to be a top priority. Whether you take this on by yourself or you leverage a partner to carry some of the load – the table stakes are high and you need the right tools and partner to win.

Blog: Four critical ways banks can be tech leaders, not followers

There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.

Podcast: How Consumer Behavior is Changing

On this episode of COMMERCE NOW we will discuss how DN can help FI’s adapt and provide new – or maybe not so new technologies to help with how consumer behavior is changing.

Blog: Are today’s banking experiences ‘human’ enough?

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

Blog: Are We Building The Right Foundations For Banking Innovation?

The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.

Podcast: Evolving The Operational Model - Software as a Service

On this podcast we discuss how to transform from traditional sourcing to an "as a service" economy. Today's consumers expect "anytime, anywhere" access to the self-service channel, leaving financial institutions with the challenge of optimizing availability without driving up costs.

Video: Introducing DN Series™ - Built to Connect. Built for More.™
Video: Introducing DN Series™ - Built to Connect. Built for More.™

We’re proud to introduce DN Series™, a revolutionary self-service solution that’s Built to Connect. Built for More.™ With more total capacity, more functionalities, more integrations, and more security, DN Series™ is breaking the mold for self-service solutions.

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