Banking Insights

February 08, 2021  |  by Dominic Hasler

Would you like to drive the highest device availability, anticipate and meet the ever changing expectations of demanding consumers, all while optimizing operational efficiencies? If you don’t already enjoy this level of proactive service, perhaps it’s time to rethink your service model.

February 01, 2021  |  by Diebold Nixdorf

bank99’s CSO and our own SVP and Managing Director of Global Banking talk about the necessity of evaluating your efficiency ratio in and pivoting the self-service operating model accordingly.

January 19, 2021  |  by Diebold Nixdorf

We're living at the speed of digital banking these days, and the pandemic seems to be pushing the gas pedal to the floor. While the banking industry needs to continue to embrace digital banking, they also need to be mindful of how far to swing the pendulum to ensure they've got that equilibrium between what's best for the consumer and best for the bottom line

December 17, 2020  |  by Diebold Nixdorf

Read Diebold Nixdorf’s compilation of the trending topics that are shaping banking operations and consumer experience for today – and beyond.

December 07, 2020  |  by Diebold Nixdorf

On this episode, DN's Simon Powley interviews guest Peter Wannemacher a Principal Analyst at Forrester Research. They discuss what they think the banking industry can learn from the retail industry to help support branch banking.

November 30, 2020  |  by Dr. Benedikt Schmidt

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

November 23, 2020  |  by Julie Hogan

Rising consumer demands, growth of digital natives and older users‘ improved comfort with digital. See how connectivity and IoT-enabled service help manage these dynamics to transform banking.

November 16, 2020  |  by Jean-Christophe Bouche

With the increasingly tight squeeze on delivering cost savings and business efficiencies, cash management could be an untapped hotspot for you organization? Despite a rise in digital banking, consumer demand for cash remains constant. By taking a more coordinated, automated and technology driven approach to managing the cash in your network, you can save time, remove costs and reduce business risk.

November 02, 2020  |  by Jim Flannery

The stay-at-home orders have forced everyone to adapt to new ways of doing things. See how consumers, including some unexpected demographics, are changing their banking behaviors.