Banking Insights

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Blog: The Second Step in a Successful Modern ATM Strategy: Get to Know Your Consumer, Really Well

When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.

Video: Support for... Your ATM Fleet Management
Video: Support for... Your ATM Fleet Management

Where does self-service fit into your complex ecosystem of channels, teams and growth initiatives? Choose to unlock value and opportunity with a profitable, innovative and growth generating self-service channel. Whether you call it outsourcing, managed services or ATM as a Service, connect with Diebold Nixdorf today to explore how DN AllConnect Services can materially shift your self-service banking ecosystem.

Video: Support for... Your ATM Customer Experience
Video: Support for... Your ATM Customer Experience

If we could use just one word to describe the expectations of today’s consumers, it would be “more.” Give consumers more of everything they want at your self-service channel. Offering a customized experience that gives consumers more means you need to innovate. Explore how DN AllConnect Services can enable you to do more now, today, than you ever thought possible.

Video: Support for... Your ATM Operations
Video: Support for... Your ATM Operations

The ATM is a powerful channel that sits at the intersection of consumers’ physical and digital financial lives. When it’s running optimally, it’s a key driver of consumer satisfaction. When it’s not, well, the ramifications can be immediate, and lasting. Now is the time to focus on efficiency, speed to market and return on investment with DN All Connect Services.

Video: Sparkasse Hannover Case Study
Video: Sparkasse Hannover Case Study

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

Blog: Unlocking the next wave of digital with collaboration

The industry adoption of collaboration is enabling a mind shift towards simplification, and new ways of working. In order to effectively embrace the next wave of digital, FIs must harmonize operations and customer experience by re-thinking not just what services they deliver, but how they deliver them.

Blog: Your ATM Network and You... Have You DTR’d Yet?

One of the very first questions we always ask banks and credit unions is this: What is the role of the ATM within your network? In pop culture terminology, you might call it “defining the relationship” (DTR)... and it’s not always as easy to answer as you might think.

Brochure: Build Strategies for Success

The first step in laying the foundation for success is continually reassessing and evolving current strategies to determine if you are conducting business effectively. FIs should focus on streamlining processes or possibly even outsourcing tasks to drive efficiencies.

Brochure: 5 Steps to Channel Transformation

Diebold Nixdorf's Advisory Services team has a data-driven, consultative approach to help you make the right decision for your channel transformation.

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