Banking Insights

April 15, 2024  |  by Raoul Meichtry

Cash is still king for many shoppers at malls in Switzerland and ATMs are essential to their customer-friendly shopping experience. But keeping ATMs running 24/7 can drain a mall’s energy reserve. Discover how Diebold Nixdorf is improving the power efficiency of ATMs while also creating a more of sustainable future around the cash ecosystem with its power management software.

April 11, 2024  |  by Jerome Amara

While financial institutions are prioritizing relationship building in their branches, the demand for cash and cash related services remains strong. How can banks reconcile these two requirements when operational efficiency and security concerns lead many to move to a cashless branch concept? Easy: You take the cash out of the branch, into the ATM and then put the ATM right where consumers need access to cash.

March 27, 2024  |  by Helena Müller

The financial services industry faces accelerated change driven by technology and shifting consumer mindsets. Discover how adapting to emerging technologies, experimenting purposefully, and embracing sustainable practices are critical for remaining competitive and meeting evolving customer demands while ensuring regulatory compliance.

March 13, 2024  |  by Stephan Maass

Some things are simple to learn, but take a lifetime to master. Similarly, the concept of recycling cash is simple but as we all know there is a level of complexity to it. Especially, if you want to make use of its full potential. In this blog we will take a closer look at the choice of cash cassettes and what benefits the right combination can bring.

March 06, 2024  |  by Christian Beine

Organized crime groups are one of the biggest concerns in relation to ATM security. But we can beat them with their own tactics: By organizing and cooperating as well. In this blog we take a dive into how Diebold Nixdorf works with other actors in the industry and outside it, to improve the security of your fleet, and what you can do to support closer cooperation.

February 07, 2024  |  by Marcia Hirata

Attacks on ATMs don’t always have to be flashy. Many are invisible. Often these are just as big or even bigger threats. ATM hard disks can be a target of such attacks as they store valuable information that could be misused if criminals get their hand on it, or they can tamper with the hard disk itself to install malware. The risks are considerable if your hard disk is not encrypted.

January 17, 2024  |  by Ryan Kelley

Security evolves. It must because attacks and regulations keep evolving as well. That includes aspects like the password management of your self-service channel. When managed well, passwords are still an effective first line of defense, but what does good password management look like?

December 11, 2023  |  by Jodi Neiding

Operational efficiency remains one of the top priorities of financial institutions. Especially in cash handling there is potential to achieve a sustainable cost reduction and simultaneous productivity improvement. How? With cash recycling. But to achieve the highest possible effect, you have to do it right.

December 04, 2023  |  by Marcelo Castro

Biometric authentication methods offer several benefits. They are as convenient for the users as they are easy to use, plus they can improve the security of the ATM. Either as an additional authentication method or as an alternative to one of the traditional methods. Discover some of the challenges that need to be considered.

November 15, 2023  |  by Anand Gupta

Attacks of any kind on the ATM – physical, data or cyber – are fast. This makes stopping ongoing attacks and catching attackers difficult. Thanks to advancements in technology there are effective steps you can take to improve your security monitoring and reaction time considerably.