Banking Insights

April 03, 2024  |  by David Raj

Host Spoofing, particularly concerning ATMs, is one of the most common attack vectors we currently see in North America. This blog explores the nature of host spoofing attacks, detailing their characteristics, how these attacks are carried out and how financial institutions can effectively protect themselves from these attacks through relatively simple solutions.

June 20, 2023  |  by Peter Pizzutelli

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

May 01, 2023  |  by Matthew Phillips

Many organizations within the industry are re-evaluating who they are, and equally who they want to be for the future. Repositioning banking from transactional to more of a ‘destination of services’ could be the breeding platform for renewed competitive differentiation, facilitated by digital capabilities.

April 03, 2023  |  by Helena Müller

By embracing the power of innovation and avoiding commoditization, is it possible to deliver efficient and effective digital services along with a human touch? Or, has the shift gone too far and the ability to truly add value through consumer journeys has been lost?

October 24, 2022  |  by Diebold Nixdorf

What kind of emotions, or motivations, impact customer journeys? Think about confidence and trust where high availability, high security and personalization would differentiate you from your competition and build appeal and loyalty, on the consumer’s terms.

September 01, 2022  |  by Scott Anderson

Let’s face it, gaining product information and advice, developing a financial plan and completing the transactional tasks required for one’s daily financial wellbeing won’t ever be as emotionally gratifying as other aspects of our daily lives. …or could it be?

March 28, 2022  |  by Diebold Nixdorf

If your organization is still in the planning stages of major strategic transformation, use this research to make a connection to the client personas you want to address. Translating the findings into an approach that help differentiate you from the competition.

March 24, 2022  |  by Norbert Knievel

Financial inclusion consists of many different facets and priorities that vary by geography, but it starts with financial education and securing access to financial services. As people progress to “actively banked” they experience positive changes that impact not only the individual and their immediate family, but their villages, communities and society as a whole. This bl

October 26, 2021  |  by Anja Popp

Dive into the latest research on the types of consumers using your banking channels. We partnered with NielsenIQ to survey 12,000 people across 11 countries. Find out what they really want in a bank.