Banking Insights

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Banking Case Studies from Around the Globe

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April 01, 2024 | by Diebold Nixdorf

Banking Case Studies from Around the Globe

Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.

August 11, 2022 | by Diebold Nixdorf

Case Study: DN Series™ ATMs Improve Customer Experience in the Self-Service Channel and Increase ATM Availability and Security

Banregio partners with Diebold Nixdorf to improve the customer experience and availability of its self-service fleet across Mexico.

Service, Software, Systems, ATM Systems, Vynamic Software, AllConnect Services, Security, ActivEdge, Cash Recycling, DN Series, Self Service Fleet Management, Vynamic View, Maintenance Services, South America, Global, Channels, Experience and Engagement, Self Service/ATM, Security And Compliance

February 28, 2022 | by Diebold Nixdorf

Since using DN AllConnect Managed Services to run its fleet of more than 1,000 ATMs, ČSOB has increased both ATM uptime and cash availability to nearly 100%.

Service, AllConnect Services, ATM Systems, Self Service Fleet Management, Managed Services, Global

February 08, 2022 | by Diebold Nixdorf

Case Study: State-of-the-Art Technology and End-to-End ATM Network Outsourcing Ensure High Availability and 99.8% Uptime

Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.

Software, Service, Systems, ATM Systems, AllConnect Services, Vynamic Software, DN AllConnect℠ Data Engine, As a Service, Cash Management, Cash Recycling, DN Series, Managed Services, Self Service Fleet Management, Implementation Services, Vynamic Branch Transformation, Vynamic Marketing, Global, Channels, Experience and Engagement, Security And Compliance, Operations, Self Service/ATM

January 24, 2022 | by Diebold Nixdorf

Case Study: Virginia Credit Union Drives Enhanced Member Experiences and Drastically Reduces Skimming Attacks

Learn how Virginia Credit Union increased availability of their ATM fleet to 98%.

Software, Service, Systems, ATM Systems, AllConnect Services, Security, Vynamic Software, ActivEdge, DN Series, Managed Services, Vynamic Marketing, Self Service Fleet Management, Implementation Services, Global, Security And Compliance, Self Service/ATM

September 20, 2021 | by Diebold Nixdorf

Case Study: Speed, Agility, Flexibility

Learn how bank99 partnered with Diebold Nixdorf to deliver ATM-as-a-Service solution in just three months.

Service, ATM Systems, AllConnect Services, Security, DN AllConnect℠ Data Engine, Managed Services, Self Service Fleet Management, Cash Management, Maintenance Services, As a Service, Global, Branch, Security And Compliance, Self Service/ATM

June 02, 2021 | by Diebold Nixdorf

Case Study: An Outsourced ATM Fleet and Fully-Managed Services Elevate Customer Experience, Cost Savings and Efficiency

Learn about how Sparkasse Hannover, improved customer experience and an overall availability while reducing cost by 30% to 40%.

Service, Systems, AllConnect Services, ATM Systems, Managed Services, Self Service Fleet Management, DN AllConnect℠ Data Engine, Implementation Services, DN Series, Global, Europe, Operations, Self Service/ATM

June 02, 2021 | by Diebold Nixdorf

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

Systems, Service, AllConnect Services, ATM Systems, DN Series, Self Service Fleet Management, DN AllConnect℠ Data Engine, Implementation Services, Managed Services, Global

October 08, 2020 | by Thomas Karakalos

Blog: ATM ROI: Turning Challenge into Opportunity

ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.

Service, Systems, ATM Systems, AllConnect Services, Self Service, Self Service Fleet Management, Maintenance Services, Global

September 16, 2020 | by Jaivinder Gill

Blog: Self-Service: The intersection of digital experience and physical fulfillment

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

Systems, Service, ATM Systems, Self Service, Self Service Fleet Management, Global, Channels, Experience and Engagement, Self Service/ATM, Branch