Banking Insights

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Blog: Outsourcing: What Financial Institutions Can Learn from Other Industries

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

Blog: Is Cash Management Your New Hotspot for Cost Savings?

With the increasingly tight squeeze on delivering cost savings and business efficiencies, cash management could be an untapped hotspot for you organization? Despite a rise in digital banking, consumer demand for cash remains constant. By taking a more coordinated, automated and technology driven approach to managing the cash in your network, you can save time, remove costs and reduce business risk.

Podcast: Pulse Check on Impacts to Financial Institutions During the Pandemic

One of the most notable changes to combat the impact of COVID-19 has been the push to self-service and digital channels for critical communication. In this podcast, our experts share their thoughts on how these channels have been accelerated by the pandemic and what’s next as FIs transition back to business as usual.

Blog: Security: a changing industry requires a changed approach

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

Infographic: Are Self-Service Security Management Services Right for You?

Let this infographic help you answer a few questions regarding your organization's needs.

Case Study: Lift the Burden of Daily ATM Channel Management so You Can Focus on Consumers

Free up staff tied to daily operational management and tech support for your self-service fleet

Blog: How to Transform Consumer Experiences ... When You Have a Million Other Things to Do

Changing consumer behavior and new competitive challengers are driving financial institutions to focus on the consumer experience. Yet internal pressures force them to split that focus. So how do you manage to improve the CX when there are a million other things to do?

Case Study: Relocation of Self-Service Operation Increases Savings Potential

Sparkasse Hannover and Diebold Nixdorf have maintained a collaborative, trusted partnership for more than 20 years, and over that time, Sparkasse Hannover’s needs have evolved dramatically. In 2014, the financial institution realized that optimization efforts were necessary, and turned to Diebold Nixdorf for assistance in outsourcing key services to the Diebold Nixdorf team.

Blog: Quality is not enough

When quality is not enough, how can the right services partner help you transform your business? Find out in our latest blog:

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