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July 08, 2020 | by Simon Powley
There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.
June 29, 2020 | by Sonia Sedler
With so much happening around us, a new normal is emerging for ATM channel management. Evaluating what works best for your business (and its efficiency ratio), employees, and end-consumers will ultimately need focused consideration, including service-based solutions that can optimize your operation.
June 26, 2020 | by Scott Anderson
As the mix of payment types ebbs and flows over the near, medium and long term, we need to continuously support the cash cycle for the billions of people who rely on it. Just like our newly-adapted social practices, you too can adapt your cash management processes and self-service strategies to meet the needs of the new normal.
April 22, 2020 | by Jochen Linck
Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.
March 16, 2020 | by John Ennis
New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.
February 25, 2020 | by Rich Johnstun
How do you manage technical information about your ATM fleet? Not the fleet itself, but rather the data about the fleet. Managing that information, and crunching that data the right way, can completely transform the way your fleet operates.
February 17, 2020 | by Matthew Phillips
The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.
January 06, 2020 | by Matthew Phillips
Read what Diebold Nixdorf's, VP, Head of Financial Services, Matt Phillips, weigh in on personalization.
December 02, 2019 | by Dominic Hasler
Whether your financial institution is a local credit union, a regional bank or a global player, this new services connectivity is leveling the playing field, enabling every FI access to the data they need to make better business decisions.
November 25, 2019 | by Juergen Kisters
ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.