Banking Insights

In this podcast we will share an interactive panel session we recorded live from Intersect 2019, our marquee partners shared how their solutions and strategies align with financial industry trends and Diebold Nixdorf’s roadmap, such as; more integrated, with devices that enable better service delivery; more available, with optimized service capabilities that enhance the customer experience; and more efficient, with tools that enable you to achieve your customer-experience objectives.

Guest Ben Hammersley speaks on his take on how you need to be present today, so you can be future ready for tomorrow.

In this podcast, you will hear from Moisés Pena Reyes, VP, Digital Banking for the bank. Moisés is responsible for driving and managing the ongoing evolution, innovation, and strategic direction of Banco Popular’s digital banking platforms by meticulously managing their customers’ journeys via mobile, online and ATM. Hear how his unique “digital-first” approach to their transformation journey has allowed the bank to have more active devices in use to engage with the bank, than actual customers.

On this episode of COMMERCE NOW, we discuss how cloud-based banking is really booming and what financial institutions can do to be on the front side of this upswing.

As we all know the banking industry continues to transform and FIs have to transform along with it, but this doesn't always mean that the same solution will work for every FI. Video solutions can be tricky and may or may not be the right solution for your customers.

In this podcast we discuss the utilization of self-service and teller automation technology and the implementation of recycling to drive more efficiency and to improve the overall customer and staff experience.

On this episode of Commerce Now, we explore one specific kind of innovation structure: the Venture Studio (also known as a Company Builder). Listen now.

In this episode of Commerce Now, Devon Watson and Thomas Karakalos discuss emerging trends in retail and banking services. Listen now.

Is your fleet running optimally? It may be time for a check-up. Listen to this episode of Commerce Now to give your self-service channel a pulse-check.

Banks’ investments are leaning heavily toward technology upgrades – especially those that make self-service, digital banking easier for customers.