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July 27, 2020 | by Jeff Bender
Microservices architecture enables a whole new landscape of specialty functions within standard app frameworks. Rather than doing a “rip and replace” of their entire app, FIs are finding niche third-party partners that provide open-based services—solutions that plug in to their existing apps without any disruption in the consumer experience. Some of the most common things we see are personal finance management (PFM) tools, remote check-deposit capture, card control, bill pay, and innovative identity verification solutions.
July 08, 2020 | by Simon Powley
There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.
June 15, 2020 | by Danielle Peavy-Belcher
Consumers expect to do just about everything on the channel of their choice, which increasingly means one thing: mobile. Research results identified mobile technology as the number one factor that will have the greatest impact on the ATM industry globally. Many millennial's rarely care about products; rather, they are looking at how banks can meet expectations in-context, at the right moment, and on a customer's preferred endpoint.
May 14, 2020 | by Jeff Bender
What would drive the ATM customer experience to the next level of convenience and potentially give financial institutions (FIs) innovative value and utility from their mobile app? Two words: cardless transactions.
April 27, 2020 | by Jeff Bender
Now more than ever the need to bridge the physical and digital channels, while simultaneously personalizing the experience is upon us. Lets examine ways that we can.
April 22, 2020 | by Jochen Linck
Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.
March 16, 2020 | by John Ennis
New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.
February 17, 2020 | by Matthew Phillips
The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.
September 19, 2019 | by Matthew Phillips
Banks that deliver personal financial management as a service can add value to existing services and elevate consumer engagement.
June 13, 2019 | by Diebold Nixdorf
Branches are dying out—tellers are being replaced by technology. We’ve been hearing this buzz for years, and especially in recent times with the influx of automation and demand for mobile, digital, always-on service. Traditional banking is an antiquated experience of the past. Or, is it?