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September 16, 2020 | by Jaivinder Gill
Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.
May 27, 2020 | by Neil Emerson
The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.
April 22, 2020 | by Diebold Nixdorf
Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.
March 02, 2020 | by Diebold Nixdorf
Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.
November 25, 2019 | by Juergen Kisters
ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.
October 02, 2019 | by Jim Flannery
85% of FIs say the merchant segment is a growing focus, but only 28% say their service offerings to merchant clients are sufficient. Our Advisory Services expert explores what FIs can do to nurture this key segment.
February 22, 2017 | by Habib Hanna
Banks must embrace digitalization and integration of channels and transactions to deliver true omnichannel consumer experiences to remain relevant.
January 05, 2017 | by Brendan Thorpe
High-volume, low-value transactions offer challenges, but also opportunities to retail bankers. Tackle the issue correctly, and you accomplish one of the key goals of branch transformation: cost control.