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May 27, 2020 | by Neil Emerson
The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.
April 27, 2020 | by Jeff Bender
Now more than ever the need to bridge the physical and digital channels, while simultaneously personalizing the experience is upon us. Lets examine ways that we can.
April 22, 2020 | by Jochen Linck
Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.
April 21, 2020 | by Octavio Marquez
At a time when human-to-human contact presents a risk, automation is seeming less like a disruption.
April 14, 2020 | by Heather Gibbins
Bankers and small-business owners have some interesting commonalities. Most small business owners are looking for anything that can make their day-to-day business easier. Interestingly enough, FIs are now finding themselves with some of the same concerns as small businesses – limited resources and virtual access to services and data, along with a re-prioritized need to transform how they conduct business and serve their customers.
March 09, 2020 | by Scott Anderson
Open Banking goes beyond payments to connect the consumer's entire ecosystem of finances. If you haven't already thought about this in your medium or long term strategy, now is the time to dig in and prepare for the inevitable.
March 06, 2020 | by Gerrard Schmid
In an article for International Banker, Diebold Nixdorf CEO Gerrard Schmid explains the need for banks to invest in automation-driven solutions to win and retain small-and-medium-business customers.
July 31, 2019 | by Devon Watson
The countdown is on to Intersect 2019. Have you planned your trip yet?
May 10, 2019 | by Norbert Knievel
Consumers are tech-savvy, fickle with their loyalty to a single provider or business, and they expect seamless experiences across digital and physical channels. How are we going to achieve this as an industry?