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September 10, 2021 | by Diebold Nixdorf
How can you be best positioned to grow value and profit? Inside our latest guide, you’ll find best practice insight for success and real-life examples of progressive FIs who have implemented a winning, game-changing approach to their ATM strategy and operations.
June 28, 2021 | by Jeff Grace
Our Customer Experience Team recently conducted consumer interviews designed to explore changes and concerns with the ATM experience in a post-COVID world. By analyzing people’s experiences with contactless technologies, like QR codes and NFC, we determined consumers are not only comfortable with the adoption of these technologies, but expect to see them incorporated into their ATM experiences. Read on to see the key findings of these interviews.
October 12, 2020 | by Octavio Marquez
From updated ATMs, to mobile apps, to virtual bank tellers, FIs are adopting new tools and technologies to drive innovation as they welcome customers back to newly-enhanced physical branches. This blog explores three of the emerging capabilities that may define the future of the physical bank branch.
June 15, 2020 | by Danielle Peavy-Belcher
Consumers expect to do just about everything on the channel of their choice, which increasingly means one thing: mobile. Research results identified mobile technology as the number one factor that will have the greatest impact on the ATM industry globally. Many millennial's rarely care about products; rather, they are looking at how banks can meet expectations in-context, at the right moment, and on a customer's preferred endpoint.
April 27, 2020 | by Jeff Bender
Now more than ever the need to bridge the physical and digital channels, while simultaneously personalizing the experience is upon us. Lets examine ways that we can.
April 22, 2020 | by Diebold Nixdorf
Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.