Banking Insights

December 17, 2020  |  by Diebold Nixdorf

Read Diebold Nixdorf’s compilation of the trending topics that are shaping banking operations and consumer experience for today – and beyond.

September 21, 2020  |  by Matthew Phillips

There is plenty of inspiration to be taken from retail-banking landscapes around the globe. It’s a landscape with a lot of moving—and still emerging—parts. But, it’s an opportunity for FIs to flex their capabilities and customer-centricity, and spend time critically assessing how they will evolve their offerings to meet the needs of the (as-yet uncertain) future.

September 16, 2020  |  by Jaivinder Gill

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

June 25, 2020  |  by Thomas Schulze

June 27 marks the 53rd anniversary of the world's first ATM. While common by today's standards, in 1967 the machine's debut drew crowds from all over. Little did many people realize the impact this technology would have, as it became one of the first innovations to radically shape the financial industry and consumer's daily lives forever.

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.

March 02, 2020  |  by Diebold Nixdorf

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

November 25, 2019  |  by Juergen Kisters

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

June 25, 2019  |  by Devon Watson

The way people bank has changed. Not only have smartphones completely transformed the way the world engages, global regulations and new software innovations have dramatically shifted the narrative around what it means to be a bank. As a result of these trends, modern consumers are more fickle and fluid in their brand interactions than ever before—because they can be.

June 06, 2019  |  by Thomas Schulze

What can US financial institutions learn from their global counterparts about cash recycling, and when does it make the most sense for a bank or credit union to implement it? We answer this and more in our blog.

May 21, 2019  |  by Juergen Kisters

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.