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February 23, 2021 | by Diebold Nixdorf
Consider capacity creation, enhanced consumer experiences and the potential of technology trends to engage, retain and grow your customer base in the digitized, omnichannel era of retail banking. Explore new managed services strategies.
June 14, 2021 | by Scott Weston
When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.
May 03, 2021 | by Ludwig Simoen
In a cash recycling scenario, your own consumers are replenishing your ATMs for free. Are you taking advantage of it?
April 27, 2021 | by Scott Weston
One of the very first questions we always ask banks and credit unions is this: What is the role of the ATM within your network? In pop culture terminology, you might call it “defining the relationship” (DTR)... and it’s not always as easy to answer as you might think.
April 19, 2021 | by Ludwig Simoen
Financial Institutions have many opportunities to finance green initiatives and lessen their impact on the environment. Let’s take a closer look at how your organization can reduce your carbon footprint, “green” your physical channels and encourage more sustainable actions across your entire omnichannel network. Where do you stack up against these five action plans?
December 17, 2020 | by Diebold Nixdorf
Read Diebold Nixdorf’s compilation of the trending topics that are shaping banking operations and consumer experience for today – and beyond.
October 08, 2020 | by Thomas Karakalos
ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.
September 21, 2020 | by Matthew Phillips
There is plenty of inspiration to be taken from retail-banking landscapes around the globe. It’s a landscape with a lot of moving—and still emerging—parts. But, it’s an opportunity for FIs to flex their capabilities and customer-centricity, and spend time critically assessing how they will evolve their offerings to meet the needs of the (as-yet uncertain) future.
September 16, 2020 | by Jaivinder Gill
Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.
July 08, 2020 | by Simon Powley
There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.
June 26, 2020 | by Scott Anderson
As the mix of payment types ebbs and flows over the near, medium and long term, we need to continuously support the cash cycle for the billions of people who rely on it. Just like our newly-adapted social practices, you too can adapt your cash management processes and self-service strategies to meet the needs of the new normal.