Banking Insights

July 08, 2020  |  by Simon Powley

There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.

May 27, 2020  |  by Diebold Nixdorf

The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.

March 16, 2020  |  by John Ennis

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

November 25, 2019  |  by Juergen Kisters

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

June 25, 2019  |  by Devon Watson

The way people bank has changed. Not only have smartphones completely transformed the way the world engages, global regulations and new software innovations have dramatically shifted the narrative around what it means to be a bank. As a result of these trends, modern consumers are more fickle and fluid in their brand interactions than ever before—because they can be.

September 05, 2017  |  by Diebold Nixdorf

The future will be digital – but success for financial institutions and retailers will be driven by offering consumers the choices they want, whenever, however, wherever they are.

July 06, 2017  |  by Markus Doeinghaus

Consumers want their primary financial institution to know about their personal financial goals, lifestyle, major life events, etc. in order to receive more tailored advice and offers. That’s why today, we must view consumers and their needs as a segment of one. Read more in our blog.

June 13, 2017  |  by Diebold Nixdorf

How can you manage the cost of keeping ATMs full when interest rates go up? Cash cycle optimization software is a solution.

May 31, 2017  |  by Uwe Krause

Disputive technologies like Diebold Nixdorf’s CS 2020 play a critical role in financial institutions’ evolution to meet the changing needs of consumers.