Showing: 14 Items

September 19, 2019 | BY Matthew Phillips

Banks that deliver personal financial management as a service can add value to existing services and elevate consumer engagement.

January 16, 2019 | BY Jeff Bender

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

January 24, 2018 | BY Guest Author

A look at what comes after omnichannel, in a conversation between PYMNTS.com and Diebold Nixdorf SVP of Software, Alan Kerr.

October 16, 2017 | BY Shelly Ewing

Maybe your ATM can’t dispense cash, but your mobile phone can tell you where to go! ATM Out of Service. The glaring message on a blue screen at an ATM terminal is f

October 02, 2017 | BY Hormuzd (Homi) Karkaria

Consumers expect to do just about everything on the channel of their choice, which increasingly means one thing: mobile. Research results from ATM Marketplace’s ATM Future Trends 2017 identified mo

September 27, 2017 | BY Barbara Pearce

It can be tough for people to keep track of monthly bills when each one is automatically withdrawn from their bank account. Credit cards, mortgage, school loans, car loans—payday money goes in, bil

September 14, 2017 | BY Diebold Nixdorf

What would drive the ATM customer experience to the next level of convenience and potentially give financial institutions (FIs) innovative value and utility from their mobile app? Two word

September 05, 2017 | BY Keith Burwell

The future will be digital – but success for financial institutions and retailers will be driven by offering consumers the choices they want, whenever, however, wherever they are.

July 06, 2017 | BY Markus Doeinghaus

Consumers want their primary financial institution to know about their personal financial goals, lifestyle, major life events, etc. in order to receive more tailored advice and offers. That’s why today, we must view consumers and their needs as a segment of one. Read more in our blog.