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September 19, 2019 | by Matthew Phillips
Banks that deliver personal financial management as a service can add value to existing services and elevate consumer engagement.
January 16, 2019 | by Jeff Bender
It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.
January 24, 2018 | by Guest Author
A look at what comes after omnichannel, in a conversation between PYMNTS.com and Diebold Nixdorf SVP of Software, Alan Kerr.
October 02, 2017 | by Hormuzd (Homi) Karkaria
Move CX from a “want” to a “need” – and make some actionable changes that will help you offer an enhanced, consumer-centric experience. It starts with your internal departments.
September 27, 2017 | by Barbara Pearce
No more delayed overdrafts. Our new DN Mobile app allows customers to find out at the ATM if they have upcoming scheduled payments, deposits or transfers.
July 06, 2017 | by Markus Doeinghaus
Consumers want their primary financial institution to know about their personal financial goals, lifestyle, major life events, etc. in order to receive more tailored advice and offers. That’s why today, we must view consumers and their needs as a segment of one. Read more in our blog.
February 15, 2017 | by Thorsten Brinkmann
Banks and retailers are leveraging beacon technology to digitally enable more personalized and valuable interactions with consumers.