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February 04, 2020 | by Diebold Nixdorf
In this guide, we'll examine current trends in SMB banking, and explore how your organization can use the latest technology and innovations to drive efficiencies based around the way SMBs choose to bank, while also delivering the goods and services they really want.
January 21, 2020 | by Chris Gill
From quick wins to long-term plans, here are five industry-tested lessons you can apply to your successful branch and self-service transformation strategy.
October 03, 2019 | by Diebold Nixdorf
In this podcast, you will hear from Moisés Pena Reyes, VP, Digital Banking for the bank. Moisés is responsible for driving and managing the ongoing evolution, innovation, and strategic direction of Banco Popular’s digital banking platforms by meticulously managing their customers’ journeys via mobile, online and ATM. Hear how his unique “digital-first” approach to their transformation journey has allowed the bank to have more active devices in use to engage with the bank, than actual customers.
July 31, 2019 | by Devon Watson
The countdown is on to Intersect 2019. Have you planned your trip yet?
May 10, 2019 | by Norbert Knievel
Consumers are tech-savvy, fickle with their loyalty to a single provider or business, and they expect seamless experiences across digital and physical channels. How are we going to achieve this as an industry?
April 28, 2019 | by David Phister
While the industry has been focused on preventing sophisticated digital attacks, criminals have reverted back to more low-tech attack methods to access cash—the latest being Transaction Reversal Fraud (TRF). Here's how you can combat it.
April 17, 2019 | by Guest Author
"The industry has seen a burgeoning number of Venture Studios launching on a regular basis. Suffice to say, I believe it is time to declare that Studios have become the new Accelerators, which means it probably makes sense for corporate strategy and innovation executives to start thinking about how Studios may be an important new capability in their strategic arsenal." Read more from guest author Steve Gotz about the rise of the Venture Studio.
April 02, 2019 | by Matthew Phillips
Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.
February 28, 2019 | by Scott Anderson
If you’re considering taking a proactive approach to disruptive innovation, here are four areas where you can make a big impact quickly.