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February 23, 2021 | by Diebold Nixdorf
Consider capacity creation, enhanced consumer experiences and the potential of technology trends to engage, retain and grow your customer base in the digitized, omnichannel era of retail banking. Explore new managed services strategies.
June 02, 2021 | by Diebold Nixdorf
Learn about how Sparkasse Hannover, improved customer experience and an overall availability while reducing cost by 30% to 40%.
May 13, 2021 | by Matthew Phillips
The industry adoption of collaboration is enabling a mind shift towards simplification, and new ways of working. In order to effectively embrace the next wave of digital, FIs must harmonize operations and customer experience by re-thinking not just what services they deliver, but how they deliver them.
March 22, 2021 | by Biswajit Jha
The shift to an ATM operating model that is dynamic, right-sized, demand-based, focused on removing silos and connecting channels, delivers a more seamless customer experience that will help your organization remain competitive and lay the groundwork to be steps ahead with increased speed to market.
March 04, 2021 | by Bruce Pearce
IoT, AI and cloud-based technology are the main tech solutions that business leaders say will have the most profound impact on their organizations. With a managed services concept based on future-focused collaboration and technology solutions you can drive enhanced business outcomes to your self-service channel.
September 09, 2020 | by Terence Devereux
In every consumer experience, security must be at the heart of it all—securing the entire journey and maintaining trust with the consumer. Protecting your brand needs to be a top priority. Whether you take this on by yourself or you leverage a partner to carry some of the load – the table stakes are high and you need the right tools and partner to win.
December 03, 2018 | by Diebold Nixdorf
This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.
June 18, 2018 | by Diebold Nixdorf
Changing consumer behavior and new competitive challengers are driving financial institutions to focus on the consumer experience. Yet internal pressures force them to split that focus. So how do you manage to improve the CX when there are a million other things to do?
May 29, 2018 | by Diebold Nixdorf
Innovators vs. operators: who drives your organization?
April 12, 2018 | by Jochen Leweling
Our people in the field (our “boots on the ground”) are vital to what we do. Find out more about these dedicated employees and how they keep ATM networks up and running.