Banking Insights

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Video: Free your Employees from the Teller Window
Video: Free your Employees from the Teller Window

Do away with the restrictions of the teller window and let employees freely interact with customers. Create personalized relationships with customers while taking care of their financial needs in real time, including requests for assistance, opening accounts, checking balances, making transfers, and so much more using only a tablet.

Podcast: Rise of the Venture Studio ft. Steve Gotz

On this episode of Commerce Now, we explore one specific kind of innovation structure: the Venture Studio (also known as a Company Builder). Listen now.

Blog: Why humans, not robots, hold the secret to digital banking

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

Whitepaper: Unlock the Key to Relevancy

Financial customer have changed. Have you?

Podcast: Technology Revitalization

Is your fleet running optimally? It may be time for a check-up. Listen to this episode of Commerce Now to give your self-service channel a pulse-check.

Podcast: Bank Innovation in a Digital Age

Banks’ investments are leaning heavily toward technology upgrades – especially those that make self-service, digital banking easier for customers.

Blog: Branch Design? Nailed It.

Diebold Nixdorf’s Product Application Services (PAS) team ensures that every branch transformation project we support has access to dedicated branch experts. See some examples in our blog.

Blog: Why Digital is Important Right NOW

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

Case Study: Collaborative Branch Design & Build Process

After 50 years, SSB Community Bank is coming home—and in this small, tight-knit community, that means moving three blocks down the hill from their current main branch, to a new facility that’s right on the village’s main street and right next door to their original 1924 location. See how we helped them do it.

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