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October 08, 2020 | by Thomas Karakalos
ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.
April 24, 2019 | by Diebold Nixdorf
Do away with the restrictions of the teller window and let employees freely interact with customers. Create personalized relationships with customers while taking care of their financial needs in real time, including requests for assistance, opening accounts, checking balances, making transfers, and so much more using only a tablet.
April 17, 2019 | by Diebold Nixdorf
On this episode of Commerce Now, we explore one specific kind of innovation structure: the Venture Studio (also known as a Company Builder). Listen now.
April 02, 2019 | by Matthew Phillips
Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.
January 22, 2019 | by Doug Diehl
Diebold Nixdorf’s Product Application Services (PAS) team ensures that every branch transformation project we support has access to dedicated branch experts. See some examples in our blog.
January 16, 2019 | by Jeff Bender
It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.
December 04, 2018 | by Diebold Nixdorf
After 50 years, SSB Community Bank is coming home—and in this small, tight-knit community, that means moving three blocks down the hill from their current main branch, to a new facility that’s right on the village’s main street and right next door to their original 1924 location. See how we helped them do it.