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December 07, 2020 | by Diebold Nixdorf
It’s been a year unlike any other—so what does that mean for 2021? Forrester’s annual banking report provides predictions on the fallout from the pandemic and the impacts shaping the industry over the next year. Get the report.
June 13, 2019 | by Diebold Nixdorf
Branches are dying out—tellers are being replaced by technology. We’ve been hearing this buzz for years, and especially in recent times with the influx of automation and demand for mobile, digital, always-on service. Traditional banking is an antiquated experience of the past. Or, is it?
June 04, 2019 | by Diebold Nixdorf
In this podcast we discuss the utilization of self-service and teller automation technology and the implementation of recycling to drive more efficiency and to improve the overall customer and staff experience.
May 21, 2019 | by Juergen Kisters
ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.
May 10, 2019 | by Norbert Knievel
Consumers are tech-savvy, fickle with their loyalty to a single provider or business, and they expect seamless experiences across digital and physical channels. How are we going to achieve this as an industry?
April 28, 2019 | by David Phister
While the industry has been focused on preventing sophisticated digital attacks, criminals have reverted back to more low-tech attack methods to access cash—the latest being Transaction Reversal Fraud (TRF). Here's how you can combat it.
April 24, 2019 | by Diebold Nixdorf
Do away with the restrictions of the teller window and let employees freely interact with customers. Create personalized relationships with customers while taking care of their financial needs in real time, including requests for assistance, opening accounts, checking balances, making transfers, and so much more using only a tablet.
April 17, 2019 | by Guest Author
"The industry has seen a burgeoning number of Venture Studios launching on a regular basis. Suffice to say, I believe it is time to declare that Studios have become the new Accelerators, which means it probably makes sense for corporate strategy and innovation executives to start thinking about how Studios may be an important new capability in their strategic arsenal." Read more from guest author Steve Gotz about the rise of the Venture Studio.
April 17, 2019 | by Diebold Nixdorf
On this episode of Commerce Now, we explore one specific kind of innovation structure: the Venture Studio (also known as a Company Builder). Listen now.