Banking Insights

June 29, 2020  |  by Sonia Sedler

With so much happening around us, a new normal is emerging for ATM channel management. Evaluating what works best for your business (and its efficiency ratio), employees, and end-consumers will ultimately need focused consideration, including service-based solutions that can optimize your operation.

June 26, 2020  |  by Scott Anderson

As the mix of payment types ebbs and flows over the near, medium and long term, we need to continuously support the cash cycle for the billions of people who rely on it. Just like our newly-adapted social practices, you too can adapt your cash management processes and self-service strategies to meet the needs of the new normal.

June 25, 2020  |  by Thomas Schulze

June 27 marks the 53rd anniversary of the world's first ATM. While common by today's standards, in 1967 the machine's debut drew crowds from all over. Little did many people realize the impact this technology would have, as it became one of the first innovations to radically shape the financial industry and consumer's daily lives forever.

June 18, 2020  |  by Diebold Nixdorf

On this episode of COMMERCE NOW, you will hear from Diebold Nixdorf CMO Devon Watson, who recently was a guest on the Stacking Benjamins podcast. Devon spoke with Joe Saul-Sehy, and was on their Friday FinTech segment, where they discussed the hottest new tech hitting your wallet, and the merchants you'll someday shop with again.

June 15, 2020  |  by Danielle Peavy-Belcher

Consumers expect to do just about everything on the channel of their choice, which increasingly means one thing: mobile. Research results identified mobile technology as the number one factor that will have the greatest impact on the ATM industry globally. Many millennial's rarely care about products; rather, they are looking at how banks can meet expectations in-context, at the right moment, and on a customer's preferred endpoint.

June 10, 2020  |  by Diebold Nixdorf

During these sessions, we take a closer look at what financial institutions are doing to protect their employees, while continuing to serve their customers during the COVID-19 pandemic.

June 03, 2020  |  by Guest Author - Puleng Tumelo Ndjwili-Potele

UNEP FI’s Banking Project Coordinator shares her insights on why the UN Principles for Responsible Banking are so critical to modern society, how banks can get involved and why now is the perfect time to get started.

May 27, 2020  |  by Neil Emerson

The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.

May 19, 2020  |  by Diebold Nixdorf

On this episode of COMMERCE NOW we will discuss how DN can help FI’s adapt and provide new – or maybe not so new technologies to help with how consumer behavior is changing.

May 14, 2020  |  by Jeff Bender

What would drive the ATM customer experience to the next level of convenience and potentially give financial institutions (FIs) innovative value and utility from their mobile app? Two words: cardless transactions.