Banking Insights

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Blog: Is Your Organization Agile Enough to Meet and Exceed Consumers' Expectations?

IoT, AI and cloud-based technology are the main tech solutions that business leaders say will have the most profound impact on their organizations. With a managed services concept based on future-focused collaboration and technology solutions you can drive enhanced business outcomes to your self-service channel.

Whitepaper: Rethink Your Managed Services Transformation Plan

Consider capacity creation, enhanced consumer experiences and the potential of technology trends to engage, retain and grow your customer base in the digitized, omnichannel era of retail banking. Explore new managed services strategies.

Mindshare: Outsourcing vs. DIY

bank99’s CSO and our own SVP and Managing Director of Global Banking talk about the necessity of evaluating your efficiency ratio in and pivoting the self-service operating model accordingly.

Podcast: What Can Financial Institutions Learn from Retail Industry

On this episode, DN's Simon Powley interviews guest Peter Wannemacher a Principal Analyst at Forrester Research. They discuss what they think the banking industry can learn from the retail industry to help support branch banking.

Blog: Outsourcing: What Financial Institutions Can Learn from Other Industries

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

Blog: Is Cash Management Your New Hotspot for Cost Savings?

With the increasingly tight squeeze on delivering cost savings and business efficiencies, cash management could be an untapped hotspot for you organization? Despite a rise in digital banking, consumer demand for cash remains constant. By taking a more coordinated, automated and technology driven approach to managing the cash in your network, you can save time, remove costs and reduce business risk.

Blog: The Consumer Journey – Where End-to-End Security is Table Stakes

In every consumer experience, security must be at the heart of it all—securing the entire journey and maintaining trust with the consumer. Protecting your brand needs to be a top priority. Whether you take this on by yourself or you leverage a partner to carry some of the load – the table stakes are high and you need the right tools and partner to win.

Podcast: Pulse Check on Impacts to Financial Institutions During the Pandemic

One of the most notable changes to combat the impact of COVID-19 has been the push to self-service and digital channels for critical communication. In this podcast, our experts share their thoughts on how these channels have been accelerated by the pandemic and what’s next as FIs transition back to business as usual.

Blog: Security: a changing industry requires a changed approach

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

Infographic: Are Self-Service Security Management Services Right for You?

Let this infographic help you answer a few questions regarding your organization's needs.

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