Banking Insights

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Blog: Here’s the Operating Model that Could Change the Game: Are You In?

Outsourcing ATM operations enables FIs to deliver a superior consumer experience, be in full control of security and compliance and increase efficiencies and channel profitability. This blog is a collection of the primary benefits we heard from four FIs from around the globe.

Mindshare: Breaking the Availability Barrier: Inside the Latest Self-Service Monitoring Capabilities

Fifth Third Bank’s VP, ATM Principal Product Owner and our own Software SME explore how device monitoring can ensure higher availability, superior customer experience and increased efficiencies.

Blog: Self-Service Channel Management: To Outsource or Not To Outsource? This is No Longer the Question!

Competitive advantage, risk mitigation and management costs are three key criteria which leaders should consider when deciding whether to outsource business activities. In this blog we explore all three areas and provide guidance on how to maximize your resources with the day-to-day and strategic support of a managed services partnership.

Guide: Self-Service Channel Management

How can you be best positioned to grow value and profit? Inside our latest guide, you’ll find best practice insight for success and real-life examples of progressive FIs who have implemented a winning, game-changing approach to their ATM strategy and operations.

Mindshare: Artificial Intelligence — A Priority For Financial Institutions?

In this Mindshare, we explore where Artificial Intelligence (AI) is at in the maturity curve, and how it can benefit your organization. Is now the right time for your organization to scale up investments in this technology? What value can be delivered by AI? See what our experts have to say.

Mindshare: Optimizing the Cash Cycle

As cash transactions happen en masse daily within both the branch and self-service networks, there is growing pressure to ensure that the flow is optimized and costs are minimized. We spoke with Peter Woydich from Planfocus and our own Marco Goltz and Henning Nattmann to understand what opportunities FIs should leverage to increase efficiencies in cash cycle management.

Video: Support for... Your ATM Customer Experience
Video: Support for... Your ATM Customer Experience

If we could use just one word to describe the expectations of today’s consumers, it would be “more.” Give consumers more of everything they want at your self-service channel. Offering a customized experience that gives consumers more means you need to innovate. Explore how DN AllConnect Services can enable you to do more now, today, than you ever thought possible.

Video: Support for... Your ATM Operations
Video: Support for... Your ATM Operations

The ATM is a powerful channel that sits at the intersection of consumers’ physical and digital financial lives. When it’s running optimally, it’s a key driver of consumer satisfaction. When it’s not, well, the ramifications can be immediate, and lasting. Now is the time to focus on efficiency, speed to market and return on investment with DN All Connect Services.

Video: Support for... Your ATM Fleet Management
Video: Support for... Your ATM Fleet Management

Where does self-service fit into your complex ecosystem of channels, teams and growth initiatives? Choose to unlock value and opportunity with a profitable, innovative and growth generating self-service channel. Whether you call it outsourcing, managed services or ATM as a Service, connect with Diebold Nixdorf today to explore how DN AllConnect Services can materially shift your self-service banking ecosystem.

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