Banking Insights

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Podcast: ATM Video Teller: Is it Right for Your Financial Institution?

As we all know the banking industry continues to transform and FIs have to transform along with it, but this doesn't always mean that the same solution will work for every FI. Video solutions can be tricky and may or may not be the right solution for your customers.

Video: Introducing DN Series™ - Built to Connect. Built for More.™
Video: Introducing DN Series™ - Built to Connect. Built for More.™

We’re proud to introduce DN Series™, a revolutionary self-service solution that’s Built to Connect. Built for More.™ With more total capacity, more functionalities, more integrations, and more security, DN Series™ is breaking the mold for self-service solutions.

Video: Free your Employees from the Teller Window
Video: Free your Employees from the Teller Window

Do away with the restrictions of the teller window and let employees freely interact with customers. Create personalized relationships with customers while taking care of their financial needs in real time, including requests for assistance, opening accounts, checking balances, making transfers, and so much more using only a tablet.

Podcast: Bank Innovation in a Digital Age

Banks’ investments are leaning heavily toward technology upgrades – especially those that make self-service, digital banking easier for customers.

Blog: Why Digital is Important Right NOW

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

Case Study: Digital Transformation - Integrating the Self-service Channel into your Omnichannel Portfolio

Turkey’s Garanti Bank is a global leader when it comes to digital transformation. The second-largest bank in the country has integrated the self-service channel perfectly into its omnichannel portfolio and is currently investing in cash recycling systems in an effort to expand services and enhance the customer experience.

Case Study: Digital Branch Provides 24/7 Financial Services

Today's consumers want digital touchpoints that allow them to perform more transactions with better availability 24/7. See how Banpará opened the a revolutionary, first-of-its-kind digital bank branch in the popular Shopping Boulevard mall in Belém, Pará.

Blog: The Interoperable Omni

A look at what comes after omnichannel, in a conversation between PYMNTS.com and Diebold Nixdorf SVP of Software

Blog: Personalized Marketing, Now Available at the ATM 

Your ATM fleet is an important marketing asset. Are you using it to its full potential?

Blog: How To Deliver Meaningful, Personalized Financial Interactions

Consumers want their primary financial institution to know about their personal financial goals, lifestyle, major life events, etc. in order to receive more tailored advice and offers. That’s why today, we must view consumers and their needs as a segment of one. Read more in our blog.

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