Banking Insights

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Blog: Are today’s banking experiences ‘human’ enough?

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

Blog: The Data Showdown

How do you manage technical information about your ATM fleet? Not the fleet itself, but rather the data about the fleet. Managing that information, and crunching that data the right way, can completely transform the way your fleet operates.

Blog: Are We Building The Right Foundations For Banking Innovation?

The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.

Blog: Personalization: filling the expectation gap

Read what Diebold Nixdorf's, VP, Head of Financial Services, Matt Phillips, weigh in on personalization.

Blog: Connected services have arrived

Whether your financial institution is a local credit union, a regional bank or a global player, this new services connectivity is leveling the playing field, enabling every FI access to the data they need to make better business decisions.

Blog: Does Your Digital Strategy Include This Key Component?

The way people bank has changed. Not only have smartphones completely transformed the way the world engages, global regulations and new software innovations have dramatically shifted the narrative around what it means to be a bank. As a result of these trends, modern consumers are more fickle and fluid in their brand interactions than ever before—because they can be.

Blog: Are You Focusing on Tech that Matters?

How can FIs stay relevant and leverage technology without overwhelming their operations, staff and even consumers? In 2019, we’re seeing a fresh approach to adopting technology—it’s focused and specific. Rather than a do-it-all mindset, FIs are honing their technological direction by choosing one area to perfect. Here are nine things to consider.

Blog: How To Lower the Level of Difficulty with Software Patching & Updates

Do you view your ATM as part of your digital network? At its heart, the ATM is a computer that’s always on, and always connected. Yet it’s so physical in nature—a big terminal that spits out physical currency—it’s easy to think of it as only a physical touchpoint.

Blog: ATM Security Management: Know Your Options

Self-service security must be a priority, but it requires specialist capabilities and a strategic approach to risk management.

Blog: From IoT to the “Enterprise of Things” … Is Your Organization Prepared?

The Internet of Things (IoT) has connected us with new devices in revolutionary new ways, and it’s also transforming how enterprises do business. Is your organization ready?

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