Banking Insights

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Blog: Security: a changing industry requires a changed approach

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

Blog: ATM Security Management: Know Your Options

Self-service security must be a priority, but it requires specialist capabilities and a strategic approach to risk management.

Case Study: Lift the Burden of Daily ATM Channel Management so You Can Focus on Consumers

Free up staff tied to daily operational management and tech support for your self-service fleet

Blog: How to Transform Consumer Experiences ... When You Have a Million Other Things to Do

Changing consumer behavior and new competitive challengers are driving financial institutions to focus on the consumer experience. Yet internal pressures force them to split that focus. So how do you manage to improve the CX when there are a million other things to do?

Blog: OEM vs. “Grey Market” ATM Parts: What’s the Difference?

We get a lot of questions about the difference between after-market ATM parts and OEM parts.

Case Study: Relocation of Self-Service Operation Increases Savings Potential

Sparkasse Hannover and Diebold Nixdorf have maintained a collaborative, trusted partnership for more than 20 years, and over that time, Sparkasse Hannover’s needs have evolved dramatically. In 2014, the financial institution realized that optimization efforts were necessary, and turned to Diebold Nixdorf for assistance in outsourcing key services to the Diebold Nixdorf team.

Blog: Quality is not enough

When quality is not enough, how can the right services partner help you transform your business? Find out in our latest blog:

Blog: The “Secret Sauce” Behind Our Services Competency

Our people in the field (our “boots on the ground”) are vital to what we do. Find out more about these dedicated employees and how they keep ATM networks up and running.

Blog: The Growing “XaaS” Service Economy Trend

DN AllConnect Services℠ provides outcome-based, long-term integrated solutions that are flexible, scalable, multivendor and offer future-focused abilities including predictive insights, big-data analytics and holistic, real-time remote monitoring and service.

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