Banking Insights

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Blog: Rethink the ATM—Reload Your Self-Service Strategy

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

Blog: Driving Financial Inclusion by Bridging Physical and Digital Channels

Offering new capabilities through self-service is where the rubber meets the road. See how in our blog.

Blog: Three Ways Cash Recyclers Transform the Cash Management Process

Bringing down the cost of cash management in branch could be a real game-changer for financial networks up and down the country. So much so, that by 2021 67% of newly installed automated deposit terminals are expected to be cash recycling-enabled.

Blog: From Dispensing to Recycling: Teller Automation that Drives Efficiency

A new case study we just released offers an excellent window into how banks and credit unions can reap pretty astounding efficiency gains behind the teller line. This is a common project we work on

Blog: The Road Ahead for Self-Service Banking in India

Take a closer look at the current payments landscape in India, along with emerging trends around self-service and mobile-enabled transactions,.

Blog: It’s Time To Face Your Cash Management Sins

Cash isn’t going anywhere anytime soon, and that means you’ve still got to manage the journey. At every step of the process, there are opportunities to cut costs, drive efficiencies and give your consumers a better experience.

Blog: Give Customers Cash the Way They Want It

Denomination choice is one more way FIs are executing customer-focused branch transformation. Bringing cash recycling technology into the picture makes servicing this demand a reality.

Blog: Redefining Consumer Experience at Al Rajhi Bank: A Strategic Branch Transformation Journey

Self-service terminal capabilities are nearly unlimited. In a strategic collaboration with Al Rajhi Bank, we enabled debit card, checkbook, and bank statement printing via biometric authentication and more.

Blog: How To Deliver Meaningful, Personalized Financial Interactions

Consumers want their primary financial institution to know about their personal financial goals, lifestyle, major life events, etc. in order to receive more tailored advice and offers. That’s why today, we must view consumers and their needs as a segment of one. Read more in our blog.

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