Banking Insights

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Blog: SMB is BIG business

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

Blog: Self-Service in the Branch and as the Branch

ATMs have evolved to meet consumers at the intersection of digital and physical channels, read how.

Blog: The Key Segment to Nurture in 2020 and Beyond

85% of FIs say the merchant segment is a growing focus, but only 28% say their service offerings to merchant clients are sufficient. Our Advisory Services expert explores what FIs can do to nurture this key segment.

Blog: Steps to cash automation and benefits of cash recycling

In a cash recycling scenario, your own consumers are replenishing your ATMs for free. Are you taking advantage of it?

Blog: Does Your Digital Strategy Include This Key Component?

The way people bank has changed. Not only have smartphones completely transformed the way the world engages, global regulations and new software innovations have dramatically shifted the narrative around what it means to be a bank. As a result of these trends, modern consumers are more fickle and fluid in their brand interactions than ever before—because they can be.

Blog: The How, Where and Why of Cash Recycling in the U.S.

What can US financial institutions learn from their global counterparts about cash recycling, and when does it make the most sense for a bank or credit union to implement it? We answer this and more in our blog.

Blog: Rethink the ATM—Reload Your Self-Service Strategy

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

Blog: An insider’s guide to thwarting a growing ATM attack vector

While the industry has been focused on preventing sophisticated digital attacks, criminals have reverted back to more low-tech attack methods to access cash—the latest being Transaction Reversal Fraud (TRF). Here's how you can combat it.

Blog: Answers to Commonly-Googled ATM Security Questions

Skimming, cardless ATM access, entering your PIN backward to call the police … we’re sorting through top Google questions re: ATM security.

Blog: Driving Financial Inclusion by Bridging Physical and Digital Channels

Offering new capabilities through self-service is where the rubber meets the road. See how in our blog.

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