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October 08, 2020 | by Thomas Karakalos
ATMs remain an important banking channel, but how can financial institutions improve ATM ROI? This blog explores the options that are available to help you flip the ROI of your ATM channel from cost center to value generator. And, what to consider in terms of what you truly need to build yourself versus where you can instead partner or even outsource.
July 31, 2019 | by Devon Watson
The countdown is on to Intersect 2019. Have you planned your trip yet?
May 10, 2019 | by Norbert Knievel
Consumers are tech-savvy, fickle with their loyalty to a single provider or business, and they expect seamless experiences across digital and physical channels. How are we going to achieve this as an industry?
April 28, 2019 | by David Phister
While the industry has been focused on preventing sophisticated digital attacks, criminals have reverted back to more low-tech attack methods to access cash—the latest being Transaction Reversal Fraud (TRF). Here's how you can combat it.
April 17, 2019 | by Guest Author
"The industry has seen a burgeoning number of Venture Studios launching on a regular basis. Suffice to say, I believe it is time to declare that Studios have become the new Accelerators, which means it probably makes sense for corporate strategy and innovation executives to start thinking about how Studios may be an important new capability in their strategic arsenal." Read more from guest author Steve Gotz about the rise of the Venture Studio.
April 02, 2019 | by Matthew Phillips
Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.
February 28, 2019 | by Scott Anderson
If you’re considering taking a proactive approach to disruptive innovation, here are four areas where you can make a big impact quickly.
February 18, 2019 | by Octavio Marquez
While fintechs have introduced new innovations to a staid industry, traditional FIs possess great assets that could allow them to surpass the success of fintechs. Here are five key areas FIs should focus on this year.
January 31, 2019 | by Juergen Kisters
Are you embracing and implementing key trends that matter to your consumers?
January 03, 2019 | by Devon Watson
The evolution of payments is an ongoing story. Beginning with barter-based economies that led to the invention of money and cash transactions, the rise and near-fall of checks and the creation of cards and its related infrastructure, to the rising adoption of mobile and digital payments today, to biometrics and wearables around the corner. None of these ‘payment eras’ occurred in linear order: there are overlaps, reversals, even surprising continuity.