Banking Insights

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Blog: Banks prioritize technology to deliver during coronavirus crisis

At a time when human-to-human contact presents a risk, automation is seeming less like a disruption.

Blog:  I’ve Been on Both Sides of the Small-Business/Bank Relationship. Here’s What I See Happening in the Industry.

Bankers and small-business owners have some interesting commonalities. Most small business owners are looking for anything that can make their day-to-day business easier. Interestingly enough, FIs are now finding themselves with some of the same concerns as small businesses – limited resources and virtual access to services and data, along with a re-prioritized need to transform how they conduct business and serve their customers.

Blog: Are today’s banking experiences ‘human’ enough?

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

Blog: Open Banking: Something to Fear … or Embrace Fearlessly?

Open Banking goes beyond payments to connect the consumer's entire ecosystem of finances. If you haven't already thought about this in your medium or long term strategy, now is the time to dig in and prepare for the inevitable.

Blog: Winning small business - how banks can tap automation to drive SMB customer growth

In an article for International Banker, Diebold Nixdorf CEO Gerrard Schmid explains the need for banks to invest in automation-driven solutions to win and retain small-and-medium-business customers.

Blog: SMB is BIG business

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

Blog: The Data Showdown

How do you manage technical information about your ATM fleet? Not the fleet itself, but rather the data about the fleet. Managing that information, and crunching that data the right way, can completely transform the way your fleet operates.

Blog: Are We Building The Right Foundations For Banking Innovation?

The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.

Blog: Personalization: filling the expectation gap

Read what Diebold Nixdorf's, VP, Head of Financial Services, Matt Phillips, weigh in on personalization.

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