Banking Insights

January 31, 2019  |  by Juergen Kisters

Are you embracing and implementing key trends that matter to your consumers?

January 22, 2019  |  by Doug Diehl

Diebold Nixdorf’s Branch Design & Deployment team ensures that every branch transformation project we support has access to dedicated branch experts. See some examples in our blog.

January 16, 2019

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

December 10, 2018  |  by Marcia Hirata

Do you view your ATM as part of your digital network? At its heart, the ATM is a computer that’s always on, and always connected. Yet it’s so physical in nature—a big terminal that spits out physical currency—it’s easy to think of it as only a physical touchpoint.

December 03, 2018  |  by Diebold Nixdorf

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

November 20, 2018  |  by B. Scott Harroff

Skimming, cardless ATM access, entering your PIN backward to call the police … we’re sorting through top Google questions re: ATM security.

October 15, 2018  |  by David Phister

"I can’t say enough about the importance of prioritizing security measures across your entire network, because criminals are constantly testing every single attack vector to see where you’ve let down your guard. When you shift your focus to cyber-attacks, they shift back to some of the oldest tricks in the book: namely, physical attacks on the ATM."

October 04, 2018  |  by Amie Scarpitti

When your consumers step up to your ATMs, they’re in a banking frame of mind. They’re interacting with a trusted source—the screen on your terminal—and they’re viewing wait screens while they conduct their transactions. There is no better time to connect with them through customized, personalized ads based on their specific banking history.

September 06, 2018  |  by Diebold Nixdorf

Self-service security must be a priority, but it requires specialist capabilities and a strategic approach to risk management.

August 21, 2018  |  by Diebold Nixdorf

In a world where financial institutions – from banks, to niche service providers – are ramping up the pace of innovation by launching new services and introducing new ways of engaging with their customers, the issue of security (and of fraud in particular) has never been such a hot topic.