Banking Insights

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Mindshare: Optimizing the Cash Cycle

As cash transactions happen en masse daily within both the branch and self-service networks, there is growing pressure to ensure that the flow is optimized and costs are minimized. We spoke with Peter Woydich from Planfocus and our own Marco Goltz and Henning Nattmann to understand what opportunities FIs should leverage to increase efficiencies in cash cycle management.

Brochure: Vynamic View

Optimize your device network with tools that improve efficiency with anytime, anywhere, secure access.

Video: Automate ATM Balancing and Reconciliation Functions with Business Process Automation
Video: Automate ATM Balancing and Reconciliation Functions with Business Process Automation

As more services are migrated to your ATM fleet (using Video and Non-Video), keeping the G/L balanced is critical. Ensure accuracy and reduce manual balancing/reconciliation from several hours to several minutes per day.

Blog: The Second Step in a Successful Modern ATM Strategy: Get to Know Your Consumer, Really Well

When building the foundation for a successful ATM strategy there are three key pieces of information you need to consider: Consumer Analysis, Market Analysis, and ATM Network Analysis. Each are equally important, yet very different. Careful analysis of these components will reveal areas of strength and areas for improvement in your ATM network.

Video: Support for... Your ATM Customer Experience
Video: Support for... Your ATM Customer Experience

If we could use just one word to describe the expectations of today’s consumers, it would be “more.” Give consumers more of everything they want at your self-service channel. Offering a customized experience that gives consumers more means you need to innovate. Explore how DN AllConnect Services can enable you to do more now, today, than you ever thought possible.

Video: Support for... Your ATM Operations
Video: Support for... Your ATM Operations

The ATM is a powerful channel that sits at the intersection of consumers’ physical and digital financial lives. When it’s running optimally, it’s a key driver of consumer satisfaction. When it’s not, well, the ramifications can be immediate, and lasting. Now is the time to focus on efficiency, speed to market and return on investment with DN All Connect Services.

Video: Support for... Your ATM Fleet Management
Video: Support for... Your ATM Fleet Management

Where does self-service fit into your complex ecosystem of channels, teams and growth initiatives? Choose to unlock value and opportunity with a profitable, innovative and growth generating self-service channel. Whether you call it outsourcing, managed services or ATM as a Service, connect with Diebold Nixdorf today to explore how DN AllConnect Services can materially shift your self-service banking ecosystem.

Video: Sparkasse Hannover Case Study
Video: Sparkasse Hannover Case Study

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

Blog: Keep the Change - How fintech is blurring the line between transaction and payment

Vendors and service providers will continue to seek out ways to optimize their transaction flow and customer experience and to save the costs associated with credit card payments. What does this trend mean for banks and credit card issuers?

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