Banking Insights

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Blog: The Self-Service Channel Opportunity: How to Remove Complexity, so You—and your Customers—Can Maximize the Inherent Value

What does it mean to be a financial institution (FI) today? The definition is changing, as new players enter the market and disruptive technologies emerge. What can you do to stay ahead of the curve?

Blog: Optimize the Cost of Cash

The availability of cash at an ATM should go without saying. Yet, there are cases in which ATMs go out of service or experience downtime due to lack of funds. With today's data intelligence, there are ways to finally solve this problem once and for all.

Blog: Here’s the Operating Model that Could Change the Game: Are You In?

Outsourcing ATM operations enables FIs to deliver a superior consumer experience, be in full control of security and compliance and increase efficiencies and channel profitability. This blog is a collection of the primary benefits we heard from four FIs from around the globe.

Blog: Self-Service Channel Management: To Outsource or Not To Outsource? This is No Longer the Question!

Competitive advantage, risk mitigation and management costs are three key criteria which leaders should consider when deciding whether to outsource business activities. In this blog we explore all three areas and provide guidance on how to maximize your resources with the day-to-day and strategic support of a managed services partnership.

Blog: Outsourcing: What Financial Institutions Can Learn from Other Industries

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

Blog: Security: a changing industry requires a changed approach

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

Blog: The “Secret Sauce” Behind Our Services Competency

Our people in the field (our “boots on the ground”) are vital to what we do. Find out more about these dedicated employees and how they keep ATM networks up and running.

Blog: The Growing “XaaS” Service Economy Trend

DN AllConnect Services℠ provides outcome-based, long-term integrated solutions that are flexible, scalable, multivendor and offer future-focused abilities including predictive insights, big-data analytics and holistic, real-time remote monitoring and service.

Blog: Diebold Nixdorf AllConnect℠ Services Transforms Bankdata IT Strategy

Through Diebold Nixdorf AllConnect℠ Services, our end-to-end package of integrated business solutions, we can support organizations wherever and however they most need it, in ways that are scalable, insightful and flexible.

Blog: It’s Time to Choose Priorities

The self-service channel is vital to providing an excellent customer experience, and ATMs do require constant care and feeding.

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