Banking Insights

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Blog: Four Ways to Increase Profit with the ATM Channel

With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.

Blog: Securing the ATM Channel...Approaching and Overcoming the Challenge

There are many measures that can be implemented to avoid ATM vulnerabilities and loopholes in security processes, management and monitoring. The key to success to run a highly-secure channel is to secure not only the ATM, but also the entire ecosystem around it.

Blog: Partnering in a New World

An open ecosystem enables financial institutions to unlock value and new opportunities within the self-service channel, creating a path to partnerships that are integral to building new products, services and functionality.

Blog: Looking after the Health of your ATM fleet in a futuristic way.

Health-checks apply to more than just us humans. ATMs are expected to be always on, 24-7, constantly ready to process complex operations at speed for years. A perfect understanding of their lifecycle is required to ensure they stay healthy and maintain up time.

Blog: Availability is Key

Times have changed and changing the financial services provider has become much more easy and more common than it was a few years ago. All the more reason to keep consumers happy and avoid any kind of frustration like Out-of-service ATMs. Keeping you ATM fleet running 24/7 is the goal, but how to get there?

Blog: The Self-Service Channel Opportunity: How to Remove Complexity, so You—and your Customers—Can Maximize the Inherent Value

What does it mean to be a financial institution (FI) today? The definition is changing, as new players enter the market and disruptive technologies emerge. What can you do to stay ahead of the curve?

Blog: Optimize the Cost of Cash

The availability of cash at an ATM should go without saying. Yet, there are cases in which ATMs go out of service or experience downtime due to lack of funds. With today's data intelligence, there are ways to finally solve this problem once and for all.

Blog: Here’s the Operating Model that Could Change the Game: Are You In?

Outsourcing ATM operations enables FIs to deliver a superior consumer experience, be in full control of security and compliance and increase efficiencies and channel profitability. This blog is a collection of the primary benefits we heard from four FIs from around the globe.

Blog: Self-Service Channel Management: To Outsource or Not To Outsource? This is No Longer the Question!

Competitive advantage, risk mitigation and management costs are three key criteria which leaders should consider when deciding whether to outsource business activities. In this blog we explore all three areas and provide guidance on how to maximize your resources with the day-to-day and strategic support of a managed services partnership.

Blog: Unlocking the next wave of digital with collaboration

The industry adoption of collaboration is enabling a mind shift towards simplification, and new ways of working. In order to effectively embrace the next wave of digital, FIs must harmonize operations and customer experience by re-thinking not just what services they deliver, but how they deliver them.

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