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October 11, 2021 | by Diebold Nixdorf
Extend your marketing campaigns easily and seamlessly onto your ATM network. Vynamic Engagement solutions can bring your self-service channel into the digital era by creating personalized, customized experiences that drive ROI and enhance the consumer experience. find out how you can deploy it yourself or let DN do it for you.
June 28, 2021 | by Jeff Grace
Our Customer Experience Team recently conducted consumer interviews designed to explore changes and concerns with the ATM experience in a post-COVID world. By analyzing people’s experiences with contactless technologies, like QR codes and NFC, we determined consumers are not only comfortable with the adoption of these technologies, but expect to see them incorporated into their ATM experiences. Read on to see the key findings of these interviews.
January 19, 2021 | by Diebold Nixdorf
We're living at the speed of digital banking these days, and the pandemic seems to be pushing the gas pedal to the floor. While the banking industry needs to continue to embrace digital banking, they also need to be mindful of how far to swing the pendulum to ensure they've got that equilibrium between what's best for the consumer and best for the bottom line