Showing: 23 itemsRefine By
August 11, 2022 | by Diebold Nixdorf
Banregio partners with Diebold Nixdorf to improve the customer experience and availability of its self-service fleet across Mexico.
June 13, 2022 | by Juergen Kisters
Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.
May 30, 2022 | by Diebold Nixdorf
With customers expecting more every day, financial institutions need to ensure their current platform offering provides the meaningful customer experience modern consumers expect; this is where product experience (PX) becomes critical.
February 14, 2022 | by Nirantak Kumar
From cardless transactions to interactive video teller, advanced marketing at the ATM and more, you need to think strategically about your branch transformation and digital strategies, so you have an answer to the pivotal channel-choice question.
February 08, 2022 | by Diebold Nixdorf
Learn how ČSOB strategic decisions to outsource has led to increased efficiencies and reduced costs.
October 11, 2021 | by Mike Pitts
Your ATM channel has a lot of reach and recently we’ve seen it being used for more than just targeted ads. How are you optimizing your ATM channel to reach consumers in new ways? Here we explore various ways you can leverage your ATM channel to create meaningful self-service experiences for consumers.
June 28, 2021 | by Jeff Grace
Our Customer Experience Team recently conducted consumer interviews designed to explore changes and concerns with the ATM experience in a post-COVID world. By analyzing people’s experiences with contactless technologies, like QR codes and NFC, we determined consumers are not only comfortable with the adoption of these technologies, but expect to see them incorporated into their ATM experiences. Read on to see the key findings of these interviews.
October 12, 2020 | by Octavio Marquez
From updated ATMs, to mobile apps, to virtual bank tellers, FIs are adopting new tools and technologies to drive innovation as they welcome customers back to newly-enhanced physical branches. This blog explores three of the emerging capabilities that may define the future of the physical bank branch.