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December 05, 2022 | by Matthew Phillips
Becoming a part of a consumer’s daily life and offering meaningful and personalized services will embed financial service organizations into the hearts and minds of their customers for the future.
November 07, 2022 | by Bill Acheson
With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.
September 08, 2022 | by Louise Coles
In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.
June 13, 2022 | by Juergen Kisters
Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.
September 09, 2020 | by Terence Devereux
In every consumer experience, security must be at the heart of it all—securing the entire journey and maintaining trust with the consumer. Protecting your brand needs to be a top priority. Whether you take this on by yourself or you leverage a partner to carry some of the load – the table stakes are high and you need the right tools and partner to win.
July 08, 2020 | by Simon Powley
There are four critical areas FI's should focus on post-pandemic and determine what technology investments will provide adequate ROI. It's not about how advanced or impressive your technology is, but whether your customers and branch employees are cared for and collectively benefiting from it.
April 22, 2020 | by Diebold Nixdorf
Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.
March 16, 2020 | by John Ennis
New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.
February 17, 2020 | by Matthew Phillips
The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.
December 10, 2018 | by Marcia Hirata
Do you view your ATM as part of your digital network? At its heart, the ATM is a computer that’s always on, and always connected. Yet it’s so physical in nature—a big terminal that spits out physical currency—it’s easy to think of it as only a physical touchpoint.