Banking Insights

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Mindshare: Payments Opposing Requirements: Security and Consumer Satisfaction

We spoke with the Founder at Featurespace, and our own Global Head of Product for Vynamic® Payments, about how fraud management plays a significant role in defining the payment experience.

Mindshare: Banking on Emotions

What kind of emotions, or motivations, impact customer journeys? Think about confidence and trust where high availability, high security and personalization would differentiate you from your competition and build appeal and loyalty, on the consumer’s terms.

Mindshare: End-to-End (E2E) Cash Authentication: A Revolution to ATM Security?

Jackpotting at the ATM is a global problem. To combat this type of attack, the CEN/XFS committee will publish a new security standard later this year called End-to-End (E2E) Cash Authentication. We talked to three security experts to find out what we might expect from this new standard.

Mindshare: Evaluation of the Payments Landscape in Turkey

Similar to the rest of the world, financial institutions in Turkey are being disrupted on multiple fronts, especially in the area of payments. We talked to Dr. Soner Canko, SC Consulting CEO & Founder, and Murat Karagözoğlu, Diebold Nixdorf Turkey General Manager, about the effect of these changes.

Mindshare: Breaking the Availability Barrier: Inside the Latest Self-Service Monitoring Capabilities

Fifth Third Bank’s VP, ATM Principal Product Owner and our own Software SME explore how device monitoring can ensure higher availability, superior customer experience and increased efficiencies.

Mindshare: Emerging Opportunities for Cash Recycling

In this mindshare we dive into the role of cash and the viability of cash recycling amid the expanding popularity of digital payments. Dominic Hirsch, Managing Director of RBR and Juergen Kisters, Vice President of Banking Marketing at Diebold Nixdorf discuss the future role of cash and cash recycling, regional differences in adoption and its importance for SMBs.

Mindshare: Artificial Intelligence — A Priority For Financial Institutions?

In this Mindshare, we explore where Artificial Intelligence (AI) is at in the maturity curve, and how it can benefit your organization. Is now the right time for your organization to scale up investments in this technology? What value can be delivered by AI? See what our experts have to say.

Mindshare: Optimizing the Cash Cycle

As cash transactions happen en masse daily within both the branch and self-service networks, there is growing pressure to ensure that the flow is optimized and costs are minimized. We spoke with Peter Woydich from Planfocus and our own Marco Goltz and Henning Nattmann to understand what opportunities FIs should leverage to increase efficiencies in cash cycle management.

Mindshare: Cryptocurrency and Payments Disruption

Speculation about cryptocurrency has been building for years; but now these theories are turning into real-world use cases that are upending the payments ecosystem. If you look across the wider crypto/distributed ledger landscape, the most avid adopters of the technology have been banks, asset managers and exchanges.

Mindshare: The Cloud - Is Banking Ready?

Two experts from Microsoft and our VP of Software Product Development evaluate the readiness of the financial industry for cloud-based deployment models.

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