Banking Insights

June 20, 2023  |  by Peter Pizzutelli

Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.

April 10, 2023  |  by Jerome Amara

ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users

February 06, 2023  |  by Michael Engel

Research by GlobalData calls instant payments a “direct alternative” to payment cards which look likely to disrupt established networks whilst providing a range of benefits. Who are the major player in the burgeoning IPS revolution? Continue reading to find out.

January 09, 2023  |  by Diebold Nixdorf

We spoke with the Founder at Featurespace, and our own Global Head of Product for Vynamic® Payments, about how fraud management plays a significant role in defining the payment experience.

December 19, 2022  |  by Marcelo Castro

In many situations, card readers offer only a basic level of security against skimming attacks instead of securing the transaction on several layers should one fail. In this blog, we look at the different attack scenarios and how FIs can detect and prevent them.

December 05, 2022  |  by Matthew Phillips

Becoming a part of a consumer’s daily life and offering meaningful and personalized services will embed financial service organizations into the hearts and minds of their customers for the future.

November 14, 2022  |  by Michael Engel

The fintech and alternative payment methods (APM) market is now booming. While this is shaking up the competitive landscape, it’s not necessarily bad news for banks. They are now actively seeking partnership with fintechs to bring extended solutions and services to their ecosystem.

November 07, 2022  |  by Bill Acheson

With the right strategy and operating model, financial institutions can reduce total cost of ownership (TCO) and bring their ATM channel to the next level delivering a compelling consumer experience and business growth.

October 10, 2022  |  by Diebold Nixdorf

In this report, we explore the latest trends in payment methods, emerging payments innovations and payments habits around the globe.

September 26, 2022  |  by Diebold Nixdorf

The cost of cash is typically the largest contributor to an ATM fleet’s total cost of ownership. With notes-in reaching a tipping point, and cash servicing comprising up to 50% of the ATM’s average operating expense, recycling-enabled ATMs will be a crucial component of controlling future costs for FIs.