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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
January 31, 2022 | by Reint Jan Holterman
In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.
June 24, 2021 | by Diebold Nixdorf
Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.