Retail Insights

March 12, 2024  |  by Matt Redwood

Retailers in Germany witnessed a 150% increase in self-checkout. While self-service technology provides convenience, it also pose challenges such as inventory discrepancies. Discover how Diebold Nixdorf's innovative AI-powered solution is revolutionizing self-service operations and combating fraud.

February 26, 2024  |  by Matt Redwood

Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.

February 13, 2024  |  by Matt Redwood

To thrive in the competitive retail environment, retailers must adopt an open-platform approach to streamline processes and support faster innovations.

August 23, 2023  |  by Guest Author - Jason Souloglou

The complex task of using traditional self-checkout terminals for fresh produce often leads to frustrated shoppers, longer queues and frequent errors. Now, our AI-based technology solves these challenges and enables customers to have a seamless self-service journey.

August 17, 2022  |  by Reint Jan Holterman

DN Smart vision technology recognizes the produce item with the scale camera and presents the customer with the proper name of the item. After customer approval, the fresh produce item is added to the transaction in a single click.

February 10, 2022  |  by Diebold Nixdorf

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.

January 31, 2022  |  by Reint Jan Holterman

In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.

December 17, 2021  |  by Reint Jan Holterman

Success in retail requires retailers to keep a close eye on many aspects of the shopping process. What is needed is an integrated approach where journeys, stores and business operations are managed together as a whole – and where changing one part of the equation will immediately impact the other parts.

November 08, 2021  |  by Reint Jan Holterman

Diebold Nixdorf's smart UI software has the solution for all your holiday greetings.

September 28, 2021  |  by Reint Jan Holterman

Advanced self-service technology puts the customer first by eliminating friction throughout customer journeys and enhancing customer experiences. This requires smart UI technologies that support fast, intuitive, responsive and robust checkout flows without wasting time on avoidable interruptions.