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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
May 18, 2020 | by Reint Jan Holterman
Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.
May 18, 2020 | by Diebold Nixdorf
Learn how Storevolution™ helps retailers design, enable and implement consumer and staff journeys that improve consumer experiences and maximize store efficiencies.
April 10, 2020 | by Reint Jan Holterman
Only a few months ago, no one could have predicted the situation we are facing today due to COVID-19. With events rapidly unfolding across the globe, most parts of society have been disrupted, and in particular the retail industry. This article discusses a number of ways retailers are responding to COVID-19 today, and how it may transform and shape the retail industry in the mid-long term.
September 18, 2017 | by Reint Jan Holterman
While the majority of retailers say that delivering an optimized customer experience is a top priority, not so many say they’re prioritizing personalized promotions or recommendations.
March 02, 2017 | by Diebold Nixdorf
We’re offering offers insights on how retailers can get real value from customer engagement and loyalty programs.