Retail Insights

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Blog: A Tale of Two Conferences: From NRF to EuroShop, One Key Theme Emerged

Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.

Blog: How Retailers Can Deliver the Item at the Top of Shoppers Lists

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

Video: Self-Service for the Ultimate Customer Experience
Video: Self-Service for the Ultimate Customer Experience

Discover the power of self-service and how it can enhance the customer experience in this iXtenso interview with Matt Redwood from the EuroShop 2020 showfloor.

Podcast: Location and Data Boost Self-Checkout Conversions

In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.

Infographic: Vynamic Self Checkout

Self-Checkout Software Flexible Enough to Fit Any Retail Environment

On-Demand Webinar: Operationalize Retail Shopper Experiences

Hear from guest speaker, George Lawrie, VP & principal analyst, Forrester Research and Matt Redwood, Diebold Nixdorf’s global head of self-service, for an expert deep dive into the benefits and transformational possibilities of new self-checkout solutions.

Podcast: Using Data to Increase Checkout Conversions - In-Store

Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster from Pymnts.com transaction data can help firms find the optimal checkout footprint that fits, on a case by case basis.

Podcast: Streamlining the Store to Simplify Shopping

On this episode, we sat down with Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. We discuss this research and some of the main challenges retailers are dealing with in their shopping journeys.

Podcast: Empower Your Retail Customers

Listen in as we discuss how retailers are empowering their customers to shop and check-out the way they want, faster and without friction.

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