Retail Insights

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Blog: Retail’s Flexibility in Responding to the Current Pandemic

Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.

Whitepaper: Storevolution™ Retail in the Age of the Consumer

Learn how Storevolution™ helps retailers design, enable and implement consumer and staff journeys that improve consumer experiences and maximize store efficiencies.

On-Demand Webinar:  How Are Retailers Adjusting to a New Reality?

Hear from our guest speaker Sucharita Kodali, VP Principal Analyst, Forrester Research, share findings of Forrester’s ongoing research tracking how retailers are responding to the COVID-19 pandemic.

Blog: A Tale of Two Conferences: From NRF to EuroShop, One Key Theme Emerged

Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.

Blog: How Retailers Can Deliver the Item at the Top of Shoppers Lists

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

Video: Self-Service for the Ultimate Customer Experience
Video: Self-Service for the Ultimate Customer Experience

Discover the power of self-service and how it can enhance the customer experience in this iXtenso interview with Matt Redwood from the EuroShop 2020 showfloor.

Video: The BEETLE Point of Sale - Do More, Be More
Video: The BEETLE Point of Sale - Do More, Be More

The BEETLE Point of Sale is designed to empowered retailers to do more and be more.

Q&A: Operationalize Retail Shopper Experiences

The benefits and transformational possibilities of self-checkout solutions

Blog: One Solution, Three Benefits: How Self-Service Kiosks are Transforming the Dave & Buster’s Customer Experience

Self-service solutions are helping retailers around the globe capture that excitement and fun to create new opportunities to engage with customers.

Podcast: Location and Data Boost Self-Checkout Conversions

In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.

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