Retail Insights

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Blog: Contactless and frictionless shopping experience for a more safety-aware world

The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.

Podcast: Know Your Shopper Types for Customer Journeys

In this episode of COMMERCE NOW, Anja Popp and Bill Inzeo help you get to know your shopper types and offer the right customer journey.

Podcast: Retail Mobile Technology: The Great Untapped Opportunity

In this Special Podcast, Zebra Technologies and Diebold Nixdorf come together to discuss how retail is being disrupted on multiple fronts while trying to meet demanding consumer expectations. Retailers need to simultaneously transform their IT landscape to ensure high availability, align well-orchestrated staff processes and offer the ultimate consumer experience across all channels, all while trying to keep profitable.

Podcast: Kiosks and the Self-Service Consumer Journey

In this special episode, COMMERCE NOW teams up with Kiosk Marketplace to discuss the increased interest in Self-Service Kiosks. Due to the convergence of consumer preference for self-service, COVID related avoidance of human to human interaction and retailers automating tasks to free staff for more involved duties, self-service kiosks are on the rise.

Podcast: Always-On, Always Available Retail Self-Service

Consumers and retail staff alike expect an always-on retail environment with always available self-service. In this podcast, we will discuss what retailers can do to provide always-on availability in a complex retail world.

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